Privacy Policy

Introduction

SellAnyMotor.ae ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our services or visit our website.

This policy complies with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and other applicable UAE regulations. By using our services, you consent to the data practices described in this policy.

Information We Collect

Personal Information

We may collect the following personal information:

• Full name and contact details (phone number, email address)
• Vehicle information (make, model, year, condition, VIN number)
• Location data (emirate, city, address for vehicle inspection)
• Emirates ID or identification documents (when required for transaction completion)
• Bank account details (for payment processing)
• Communication records and correspondence with our team

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and device information
• Browser type and operating system
• Pages viewed and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies

How We Use Your Information

We use your personal data for the following purposes:

• Processing vehicle valuations and purchase transactions
• Scheduling and conducting vehicle inspections
• Communicating with you about our services
• Processing payments and maintaining transaction records
• Complying with legal obligations and regulatory requirements
• Improving our services and customer experience
• Sending marketing communications (with your consent)
• Preventing fraud and ensuring platform security

Data Sharing and Disclosure

We may share your personal information with:

• Service Providers: Third-party vendors who assist with payment processing, vehicle inspections, and logistics
• Government Authorities: When required by UAE law or regulatory bodies (RTA, Dubai Customs, etc.)
• Legal Requirements: To comply with court orders, legal processes, or enforceable governmental requests
• Business Transfers: In connection with a merger, acquisition, or sale of company assets

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Secure data storage facilities within the UAE

Your Data Protection Rights

Under UAE Federal Decree-Law No. 45 of 2021, you have the following rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data (subject to legal obligations)
• Right to Restriction: Request limitation on processing of your data
• Right to Object: Object to processing of your personal data for marketing purposes
• Right to Data Portability: Receive your data in a structured, commonly used format
• Right to Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, please contact us using the details provided below.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by UAE law. Transaction records are maintained for a minimum of 5 years in compliance with UAE commercial regulations.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings. Please note that disabling cookies may limit certain website functionality.

International Data Transfers

Your personal data is primarily stored and processed within the United Arab Emirates. If we transfer data outside the UAE, we ensure appropriate safeguards are in place in accordance with UAE data protection laws.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our services constitutes acceptance of the updated policy.